DrClean's policy is to cover the cost on postage and packaging and not to profit from it. However, the weight and size of various items means that the price for postage and packaging can be quite high.
We aim to complete orders within 28 days of the order being placed. In the event of exceptional circumstances this period may need to be extended. If you are concerned about an existing order for goods please email us at orders@DrClean.co.uk and we will answer any queries you have.