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Free Help

The answer to your cleaning questions will be somewhere on DrClean and we've now made it even easier to find a solution to any question or problem. Simply use the top bar and menus will open around that topic, leading you to guides and step-by-step examples.

We have new helpful videos to ease your cleaning day blues and emergencies. These inlude: 

  • Cleaning - How to are for different Fibres & Fabrics, Clothes, Curtains and Suites.
  • Stains - examples with step by step instructions.
  • Ironing - Make wash-day easy with our video demo's.
  • Product Demonstrations - See exactly how you should use DrCleans special products.

and they're all available from the top menu.

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So if you don't find the answer you need feel free to email us for help.

Tip of the Week

Special Considerations With Silk (week 2)

w/e 18/11/19

In the second in the series on silk we look at more reasons why silk needs special treatment and describe some care you can take to protect your garments.

Here's a list of some common problems with cleaning silk and their causes:

Rubbing

If silk is rubbed or treated harshly it's likely to cause chafing and this shows itself as a hazy patch on the surface of the fabric. It looks similar to colour loss but isn't the same. Even rubbing a stain when a spill happens is likely to cause this chafing, but the damage may only be visible after the fabric has been dry cleaned. To avoid these problems as far as possible, Don't rub the surface, Reduce any mechanical action when cleaning and. Clean any garment on it's own (even if you use a net bag)

Colour Loss

Vivid coloured silks are often not colour fast. They readily run into both themselves and other garments if cleaned together. This means you must test vivid coloured silk for colour run using the same material you're using to clean it in. Put some of the fluid on a white lint free cloth (water, dry cleaning solvent or stain treatment) and hold it against the garment in an unseen area for around 20 seconds. If the colour isn't fast you should see some evidence of the colour on the cloth when you remove it.

Never apply any spotting reagents to silk unless you have tested an unseen area first.

Distortion (Shrinkage)

Any fabric with a loose weave or knit has a problem with distortion when cleaning. If you notice a difference then lightly steam the fabric while teasing it back into shape with you hands. Silk doesn't shrink naturally, so any size difference is likely to be caused through slippage of the fabric and should be dealt with in this way.

Excessive Shrinkage

If silk is wet naturally or when spotting it is likely to crease badly as it dries. Very heavy creasing may be impossible to remove so think very carefully before wetting silk. If you do suffer this problem then damping the surface and ironing may remove the creases, but it's not guaranteed to do so.

Originating Country

Most silk comes from China or India and each has a tendency for individual problems.

India often uses water soluble dyes and this means washing or stain treatment is likely to make the dyes run.

Chinese silk is prone to colour loss.

In either case always test an unseen area of the fabric before cleaning or stain treatment, either with the cleaning fluid or the reagent you're about to use.

Check the Label

ALWAYS LOOK AT THE LABEL, this not only protects you against doing something wrong but also means you can return a garment to the retailer if you follow the instructions and something goes wrong.

Never use chlorine bleach on silk.

And remember - If in doubt - DON'T

These hints and tips will keep your silk garments luxurious for years of happy wearing.

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Unlike bleach or chlorine based cleaners it will not damage the wood fibres. Instead it naturally cleans the wood to remove the grey weather beaten look caused by exposure to the sun and rain.

Being natural Net-Trol is safe to use, requiring no specialist equipment or protective clothing and will not harm surrounding plants or shrubs.

A concentrated formula, Net-Trol offers exceptioonal value for money, as it may be used neat or diluted in ratios up to 1:4 with clean fresh water.

Net-Trol is ideal for decking, exterior furniture (including plastic), stone, concrete and GRP. Net-Trol will even remove rust stains.

Net-Trol is ideal for restoring the colour to faded & weathered garden furniture. Suitable to teak and other hardwoods, it restores the rich natural colour and prepares the wood for a penetrating wood finish.

We're often asked by visitors to the site to find certain products used by professionals and to supply them through DrClean. Perhaps the most requested is anything that might clean an iron easily - and now we've found the perfect answer. Ez-Off is made in the USA and is designed for professionals to clean their commercial irons.

Here's how it's used;

  • To clean equipment squeeze a liberal amount of Ez-Off onto a heavy cotton cloth (an old terry towel works best).
  • While the equipment is HOT rub the soiled metal pressing or ironing surface with circular motions. After removing all the soil simply wipe with the clean end of the cloth.
  • If you want to keep equipment clean, slick and operating smoothly, clean with Ez-Off daily. This will ensure maximum speed with minimum interuptions.